Privacy Policy
Effective Date: 15 July 2026
Dr Rizvi's LA SAR ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following information:
- Name
- Mobile Number
- Email Address
- Billing & Shipping Address
- PIN Code
- Order Details
- Payment Transaction Information
- IP Address
- Browser Type
- Device Information
- Cookies and Website Usage Data
2. How We Use Your Information
Your information may be used to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our products and website.
- Prevent fraud and unauthorized transactions.
- Comply with applicable legal obligations.
- Send promotional communications (only where permitted).
3. Payment Information
Payments are processed through trusted third-party payment gateways. We do not store your debit card, credit card, UPI PIN, CVV, net banking credentials, or other sensitive payment information on our servers.
4. Cookies
We use cookies and similar technologies to:
- Remember your preferences.
- Improve website performance.
- Analyze visitor behavior.
- Enhance your shopping experience.
- Measure marketing effectiveness.
You may disable cookies through your browser settings; however, certain website features may not function properly.
5. Sharing of Information
We do not sell or rent your personal information. We may share your information only with:
- Courier and logistics partners.
- Payment gateway providers.
- IT and website service providers.
- Government authorities when legally required.
- Professional advisors where necessary.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based system can be guaranteed to be completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law, taxation, accounting, or regulatory obligations.
8. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your information.
- Withdraw consent where applicable.
- Request information regarding how your data is processed.
- Contact us regarding privacy concerns.
9. Children's Privacy
Our website is not intended for children under the age of 18 years. We do not knowingly collect personal information from minors without appropriate parental or guardian consent.
10. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as payment gateways, analytics providers, courier partners, or social media platforms. Their privacy practices are governed by their respective privacy policies.
11. Marketing Communications
If you subscribe to newsletters or promotional updates, we may send information regarding offers, product launches, or updates. You may opt out of receiving such communications at any time by following the unsubscribe instructions or contacting us.
12. Compliance with Indian Law
We process personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (where applicable), and other relevant legal and regulatory requirements.
13. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. The revised version becomes effective immediately upon publication on this website. Continued use of our website constitutes acceptance of the updated policy.
14. Contact Us
M/S Dr Rizvi's Cosmetic Dermatology
14/43, Sector 14,
Near Shri Balaji & Mahi Medical Store,
Indiranagar,
Lucknow, Uttar Pradesh – 226016, India
Phone: +91 9305501951
Email: support@drrrizvis.in
